We all want a great customer experience.

By measuring your customer’s feedback, it helps you to understand them better and identifies what you do well and what could be improved.

At Howdoyoudo we talk to your customers directly, one of the most effective ways to collect customer feedback is to use a bespoke survey to ask about the level of service and the customers overall experience.

We will then share this valuable information with you to include NPS & CSI, highlighting any trends for you to share with your customers and team.

We can also help with mystery shopping, database management and customer service training and coaching.